• (0800) 689 45 76
  • support@rapiditresponse.com
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Over 25 Years Experience in
Mobile Computer Repairs

Rather than having to physically take your computer to a local computer repair shop our CompTIA certified engineers have over 25 years experience in home and small business computer repairs and IT Support.


We come to your home or business and are fully equipped with the latest technology to fix your Computer, Printer, Mac or Network Problems. Whether you are a resident home user with a virus removal problem or business needing Citrix, VMware or CISCO IT Support. We will have your computer, printer or network problems diagnosed and repaired in no time.


Do you need a computer repair near you? our engineers can come to your home or business today! we service all makes and models of Printers, PCs, Laptops, PCs, Tablets, and Mac. Most of our engineers are CompTIA Network+ certified with some network specialists in VMWare, Citrix and CISCO Certified, if your network needs troubleshooting or setup for the first time we can come to your home or office.


Whether for home or office, Rapid IT is who to call for computer support, troubleshooting, and computer repairs. We can often solve your issue remotely, but are always happy to make an on-site visit.


Whether your Computer or Laptop is unable to start-up altogether or is simply running slow we have the tools and know-how to repair it. We are one of the few companies to offer both Mac and Windows support and can even help with migration if your switch operating systems.


If you are buying a new computer, we are happy to help you install your software and accessories, transfer your data and getting you connected to your broadband service in no time.


  ▪ Virus Infection & Malware Removal

  ▪ Diagnostic & Fault Finding Services

  ▪ Windows Boot & Startup Problems

  ▪ Internal Memory Upgrades

  ▪ Hard Drive Replacements

  ▪ Internet Connection Problems

  ▪ Printer Setup & Install Services

  ▪ Graphics Card Display Problems

  ▪ Computer & Laptop Running Slow

  ▪ Email Send & Receive Problems

  ▪ Data Backup & Restore Services


  ▪ Laptop Glass Screen Repair

  ▪ Computer Tuneup Service

  ▪ Hard Drive Failure & Repair

  ▪ Laptop GPU Reballing Service

  ▪ PC Overheating Problems

  ▪ Laptop Screen Replacement

  ▪ Charging Port Repair

  ▪ Laptop Liquid Damage Repair

  ▪ Keyboard Replacement

  ▪ Laptop Data Recovery Service

  ▪ Cracked Screen Repair


  ▪ Certified CompTIA Engineers

  ▪ Unlimited OnSite Assistance

  ▪ Local OnSite Business Service

  ▪ Citrix IT Support Services

  ▪ Data Cabling & Fault Finding

  ▪ Office 365 Integration & Support

  ▪ Cloud IT Support Solutions

  ▪ Connectivity & Fault Diagnostics

  ▪ Managed Data Backup Services

  ▪ Certified VMware Support

  ▪ Clean Room Data Recovery


Our aim is to minimize your computer problem from reoccurring and offer you low cost computer repair work that is essential for your computer and your pocket.


Your in safe hands, with over 25 years hands on experience in the industry, backed by multiple accreditation's from leading examination bodies.


We are confident you will not find a better company for Computer Repairs and IT Support Services with after care customer service, Free Callouts and No Fix No Fee.


We are always happy to hear what our customers have to say and thought that we would share some customer comments with you.

To who it may concern, Over the past ten years I have utilized a number of IT people to help me out when I have had problems, all with varying degrees of success Luckily for me I came across Rapid IT Response and have had excellent service since.

As an independent contractor I rely heavily on my system at home and as with most people, I cannot be without a computer setup which works efficiently. Rapid IT Response have always responded quickly and sorted out all my problems, big or small and do it well, plus arranging visits is always straightforward. No problem appears to be unsolvable and even if your computer requires to be taken away, its back within 24hrs. Advice and discussion is always available even if its not a direct computer issue. I would recommend them to anybody who requires efficient and competent IT solutions.

I required a fix to both long standing issues and in particular a short term crash of a system exacerbated my own attempts to correct it. The client experience from first contact on the telephone through to meeting the analyst in person

was professional, friendly and reassuring. Your charging structure is fair, clear and understandable and the service was delivered after a brief but targeted consultation and ultimately 100% effective. I did have some queries the following day and was again satisfied with the remote fix which was excellent use of time.

I would just like to thank you for the excellent service your team provided. I emailed in a booking yesterday afternoon when my laptop crashed, and the engineer came today to the house, fixed the problem and got laptop up and running

again really quickly, and gave loads of advice. It was a brilliant service very fast efficient and professional. The engineer was bang on time, very polite, very professional and obviously extremely knowledgeable, if you could pass my thanks on to him too. I will certainly be using your company again for any PC issues, and will advise my friends and family to do the same!

I had a log on problem with my laptop and called Rapid IT Response. Thanks to telephonist that took my call and the tech guy who did the repair I was back in service within 24 hrs. During the repair the tech also advised me on a few issues i’ve had since...

i purchased the computer. A first star service from Rapid IT Response.


Our aim is to minimize your computer problem from reoccurring and offer you low cost computer repair work that is essential for your computer.


We can solve your operating system and microsoft office related computer problems, from simple installs and virus removal to network troubleshooting.


From broken or cracked laptop screens to tablet and mobile phone screen repairs. We can supply and fit replacement screens for many devices at a fraction of the cost.


Rapid IT Response are fully qualified network engineers with CCNA accreditations and specialists in network cabling, cable installations and network diagnostics.


Are you looking for Android, Apple iPad, iPhone or tablet repair services? We carry out large number of mobile and tablet repairs every day. All repairs are guaranteed for 30 days.


We provide appointment based Computer and Laptop Repair Services to home and residential customers throughout Aberdeen, Aberdeenshire, Angus, Perthshire and Moray.

Windows Error Repairs

Windows and other critical errors can occur when your Windows operating system becomes corrupted. Opening programs will be slower and response times will lag. When you have multiple applications running, you may experience crashes and freezes. There can be numerous causes of this error including excessive startup entries, registry errors, hardware/RAM decline, fragmented files and so on.

You can dramatically improve the speed of your machine when you address all the problems just mentioned. In order to fix your errors and improve the speed of your PC, it is recommended that you download the Windows Repair Tool. This is an advanced optimization tool that can repair all the problems that are slowing your computer down.

There are many reasons why Windows errors happen, including being infected with malware and spyware, or programs not installing properly. You can have all kinds of system conflicts, registry errors, and Active X errors. We are specialists in Windows error repairs. We can scan and diagnose, then repair, your damaged PC using our wide range of experience together with technology that not just fixes your Windows Operating System errors, but also reverses the damage already done with a full database of replacement files.

Windows Errors

A Windows error is an error that happens when an unexpected condition occurs or when a desired operation has failed. When you have an error in Windows, it may be critical and cause your programs to freeze and crash or it may be seemingly harmless yet annoying.

Blue Screen

A Blue Screen of Death (BSoD) is displayed by Windows operating system upon encountering a critical error, of a non-recoverable nature, that causes the system to crash and is the error screen displayed by the Microsoft Windows family of operating systems.

Freezing Computer

Computer hanging or freezing occurs when either a program or the whole system ceases to respond to inputs. In the most commonly encountered scenario, a program freezes and all windows belonging to the frozen program become static.

Virus Damage

Once your computer has been infected with a virus or malware, it's no longer the same. After removing it with your anti-virus software, you're often left with lingering side-effects. Technically, your computer might no longer be infected, but that doesn't mean it's error-free.

  • (0800) 689 45 76
  • support@rapiditresponse.com