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What our clients say about our services
I had a log on problem with my laptop and called Rapid IT Response. Thanks to telephonist that took my call and the tech guy who did the repair I was back in service within 24 hrs. During the repair the tech also advised me on a few issues i’ve had since i purchased the computer. A first star service from Rapid IT Response.
I'm almost 90 years old and I'm not that computer literate like young people are. I was having trouble with my computer and it was hard to get any of my children to help. I was also having problems with the way the computer was working. I tried to look for a place that would help and thought maybe I'd get back to the manufacturer of my computer, but I couldn't find the phone number for it. I then called information and accidentally got a telephone operator and told her what I was looking for. She told me she knew of a perfect place for me and that the people there were great.
On several occasions I have needed help in restoring the function of my laptop. Rapid IT have been very helpful, searching the programs and finding a way to get me back to where I can use the laptop. A very important part of the help I have received is that the people speak English without a foreign language accent. I am very pleased with the service.
I was having so much trouble with my computer. I went on the web and inquired to see if I could get people from ASUS support group and Rapid IT came up. What was really astonishing to me was how polite and knowledgeable they seem. They seem to know what they were doing and they put everything right for me and also, it didn't seem extortionately more expensive than anybody else I've used. In addition, it seemed more personal.