Frequently Asked Questions

Honest Services

We never charge diagnosis fees and all Computer Repairs are covered by our No Fix No Fee so you know your guaranteed a fix without paying a penny.

Quick Repair

Our aim is simple, to stop your computer problem from reoccurring and offer you low cost Computer Repairs and Small Business IT Support.

On time delivery

We are confident you will not find a better company for Computer Repairs and IT Support Services with the same after care customer service as we offer.

We are pasionate

We pride ourselves on having some of the cheapest prices for Computer Repairs and IT Support in Aberdeenshire, Angus, Perth & Moray
We are honest, professional, friendly and local. But don’t take our word for it, see our Google ReviewsYellow Pages and Facebook Reviews to see what our customers are saying.

Yes. We have liability insurance up to the value of several hundreds of thousands pounds! enough to cover any problems with your equipment and have disclosure checks on all staff.

Our main coverage areas are Aberdeen, Aberdeenshire, Angus, Moray, Perthshire and parts of the Scottish Highlands. We operate a FREE callout service with a strict no-fix-no-fee service for 99% of these counties.

Yes. All work carried out is inclusive of a 90 day guarantee unless otherwise stated. Laptop screens have a two year parts only warranty. Please see our terms & conditions for full information.

Yes, we offer onsite services. Most upgrades, repairs, maintenance, and some troubleshooting are always performed on-site. If the problem cannot be performed on-site your equipment will be returned within 24 hours.

Yes, we do although 95% of our Computer Repairs are always performed within your Home or Business.

No, all charges are supplied as fixed prices within our price list. If your job is not listed a quotation will always be provided free of charge before we undertake any work.

It is usually cheaper to upgrade an existing system instead of purchasing a new one. However, sometimes it may uneconomical to upgrade due to the system being too old or damaged.

Yes. Your data is our first priority. Unlike many other companies we back up your data before attempting any major repairs. We also respect our customers privacy. Please see our terms & conditions.

We currently accept payments by Cash, Bank Transfers, PayPal or by all major Debit & Credit Cards. A full receipt will be given to you via email or sent via Royal Mail.

This question depends on what is wrong with the computer. Please see our price list for a breakdown of repair costs.

Yes. We repair broken or cracked screens, battery charging problems, water damage, camera problems and many more. Please remember to use our free no obligation quote button for piece of mind.

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